PRIVACY POLICY

Your Privacy Matters

At Percival Company LLC, we are committed to maintaining the trust and confidence of our clients. This Privacy Policy outlines how we handle the information collected through our website and during the course of our professional electrical services. We believe in transparency and ensure that your data is handled with the same precision and care as our electrical work.

Information We Collect

We collect information only when it is necessary to provide you with high-quality service, accurate estimates, and professional consultations.

Contact Information: When you fill out a contact form or request a quote, we collect your name, email address, phone number, and service address.
Project Details: Information regarding your home or business electrical needs is collected to help us prepare for site visits and project planning.
Usage Data: Our website may collect non-identifying information such as IP addresses and browser types to help us improve the user experience and site functionality.

How We Use Your Information

The information we collect is used strictly for professional purposes:

To respond to inquiries and provide project estimates.
To schedule and fulfill service appointments.
To send occasional service updates or important safety information related to your electrical system.
To comply with local South Carolina regulatory and licensing requirements.

Protection of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data is accessible only to authorized Percival Company LLC team members who require the information to perform their duties. We implement industry-standard security measures to protect the confidentiality of your digital and physical records.

Third-Party Links

Occasionally, our website may include links to third-party sites (such as equipment manufacturers or local utility providers). These sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Your Consent

By using our site and providing your information for service requests, you consent to our website's privacy policy.

Percival Company LLC sends text message updates and responses to energy customers regarding pricing and products offered at www.percivalco.com.

Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Percival Company LLC Columbia, South Carolina

Email: support@callrail.com

Phone: 803-219-2519